What Happens When you Stop Selling and Start Leading

Deb Calvert @PeopleFirstPS is best selling author of ” #StopSelling#StartLeading ” and ” #DISCOVERQuestions “, founder and President of People First Productivity Solutions and founder of #TheSalesExpertsChannelWe have a very robust conversation about what good, bad and ugly look like in the area of sales and management questions. #Questioning and #listening are critical skills in sales… Continue reading What Happens When you Stop Selling and Start Leading

Why You Need to Know What It’s Really Like Being Your Customer

Have you ever wondered what it’s really like to be one of your customers? In the cutthroat world of technology, your customers’ experience can mean the difference between winning or keeping £billions in lifetime customer revenues. Leahanne Hobson and her Vienna based company #AlineaPartners uncover the truth about buying from you. #CustomerExperience goes so much… Continue reading Why You Need to Know What It’s Really Like Being Your Customer

What You Need to Know About The Rise of the Shadow Channel

Jay McBain, lead analyst at Forrester coined the term #ShadowChannel in homage to a trend last decade called shadow IT or rogue IT. You brought your own devices to work and IT Directors had heart attacks. Well, the shadow channel simply refers to non-traditional partners who are becoming a powerful force in the technology market… Continue reading What You Need to Know About The Rise of the Shadow Channel

Learning From Scar Tissue: Confessions of a Channel Sales Street Fighter

Paul Lloyd has been involved in #channelsales for the past 35 years. He’s made a lot of mistakes along the way. Failure is your best teacher – your own and the failures of others. Paul has developed a lot of scar tissue in that time, seen fads come and go and has learned that success… Continue reading Learning From Scar Tissue: Confessions of a Channel Sales Street Fighter

Don’t Try And Get Your Emotional Needs Met On A Sales Call

Brad McDonald was the captain of a nuclear submarine before he retired from the navy and became a salesman. Going from being the master of his own destiny where his word was law, responsible for the lives and security of millions in his hands, to a sweaty handed, gibbering wreck terrified by secretaries giving hem… Continue reading Don’t Try And Get Your Emotional Needs Met On A Sales Call